Job Summary

Purpose: supporting, maintaining, and enhancing business applications, ensuring optimal performance and seamless operation of SAP ERP systems. This role involves troubleshooting, issue resolution, user support, and collaborating with cross-functional teams to meet business requirements.

Job Responsibilities

•   Application Support: Provide day-to-day support for SAP ERP modules (e.g., FI/CO, MM, SD, PP, PS, etc.), ensuring minimal downtime and optimal system functionality.
•   Incident Management: Diagnose and resolve SAP ERP-related issues, escalating to higher levels when necessary while ensuring SLA compliance.
•   System Maintenance: Collaborate with IT and vendors to perform regular maintenance, upgrades, and patches on SAP ERP systems.
•   User Support: Assist end-users with system-related queries and provide training or documentation as needed.
•   Process Improvement: Identify gaps or inefficiencies in existing processes and recommend or implement system enhancements.
•   Collaboration: Work closely with business units, functional consultants, and external vendors to understand business needs and deliver solutions aligned with organizational objectives.
•   Documentation: Maintain accurate documentation, including system configurations, operational procedures, and troubleshooting guides.
•   Compliance: Ensure system compliance with corporate policies, industry standards, and legal requirements.

Candidate Requirements

Minimum Experience & Essential Knowledge
-   4-5 years of hands-on experience with SAP ERP, including support, configuration, and troubleshooting.
-   Experience in at least one core SAP module (e.g., FI, CO, MM, SD, etc.).
-   Familiarity with integration points across SAP modules is a plus.   Minimum Entry Qualifications

Bachelor’s degree in computer science, Information Technology.
Technical Skills
-   Strong understanding of SAP ERP architecture and business processes.
-   Knowledge of SQL, database management, and basic ABAP debugging is an advantage.
-   Experience with SAP transport management and system monitoring
-   Programming background VB.net, ASP.net & Python
   Other
-   Excellent problem-solving and analytical skills.
-   Strong communication skills to effectively interact with technical and non-technical stakeholders.
-   Ability to manage multiple tasks and work under pressure.
-   Team player with a proactive and customer-focused approach
-   Excellent MS office skills Excel

Education

Skills

Alghanim Industries

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