JOB Summary:

FEFFs is looking for a superstar Assistant Manager

Main Duties and Responsibilities:

- Ensure that the outlet is well maintained and clean in all respects

- Ensure that the outlet is ready to serve customers before opening the doors to the public

- Ensure that the service is up to standards and in accordance with brand guidelines; Food and drinks will be served as per standards

- Ensure customer satisfaction, even when receiving complaints, if any

- Ensure the overall customer experience is aligned with FEFFS brand values and consistent on every visit

- Ensure FEFFS brand is well presented daily in accordance with brand guidelines; Uniforms, music, furniture, menus are as standard

- Keeping the entire team trained and motivated; Responsible for proposing new employees (if necessary) and recommending all vacancies, which must be approved by the line manager and HR

- Responsible for maintaining the physical aspects of the outlet, including the building, assets, windows, air conditioning, furniture, equipment, roof, etc.

- Solving daily problems, whether with customers, employees, or any other problems that arise

- Responsible for the safety of guests and staff of the outlet(s)

- Keeping operating costs according to budget (drink cost, food cost, etc.)

- Ensure that sales targets are achieved daily, weekly, monthly and annually and monitored on a daily basis

- Ensure the kitchen prepares foods of the highest quality.

Education

Bachelor’s Degree in Business Administration, or a related field

required.

Qualifications:

High level of business integrity with passion for the company and brand
Ability to manage and train a full team of employees
Advanced skills in Excel, Power Query, Power BI, QuickBooks Online/Desktop
3+ Years minimum experience in Assistant Manager.
Must have experience in international restaurants.
Must be fluent in English, writing and speaking.

The Company:

We are a Jordanian food and beverage company which owns and operates various restaurant brands including: Burgerizz, Signetch Shawarma, Shic’N and B Cafe

If you interested, please send your CV to:

HR@FEFFSCOMPANY.COM

Food Expert For Food Systems - FEFFS

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