Full Time Permanent position
Hybrid role based in our City Centre offices

What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed here Benefits (life-careers.com)

Role Overview

Reporting to the Senior Risk Reporting Manager, Europe, this is a key role within the first line European Technology Risk and Security Team which is a new function of the Office of the CIO, Europe. This new role will lead the co-ordination, production and reporting of risk metrics on a monthly and quarterly basis. This is a significant reporting service operated out of the OCIO and delivered to a senior audience including technology and risk committees across Europe and LifeCo. A key requirement is ensuring a robust, efficient and auditable end-to-end process is in place with a focus on continual improvement.

A key part of this role is gaining a firm understanding of the reported data and the ability to report to various levels of the organisation. The role will involve senior relationship and stakeholder management across multiple lines of business in Europe and LifeCo. The role will require excellent attention to detail and an ability to engage and work with a wide range of stakeholders to ensure the delivery of accurate and relevant risk reporting. It will also require an ability to deliver quality output under tight timelines.

What you will help us to achieve

Develop, implement and continually improve an efficient and effective end-to-end Technology risk metric reporting process including data collation, aggregation, analysis and reporting of metric data.
Ensure clear and agreed responsibilities including ownership of data feeds and metric output.
Co-ordinate technology risk metric reporting for timely inclusion in monthly and quarterly reporting packs including European and line of business views.
Develop, maintain and track a timetable for technology risk metric reporting for monthly and quarterly European and LifeCo deliverables.
Identify risk metric remediation actions required, agree ownership and ensure regular tracking and reporting on progress.
Liaise with OCIO senior management, lines of business, CTS and LifeCo to ensure a clear roadmap for metric reporting changes and improvements.
Complete Risk Control Statement (RCS) quarterly reporting for LifeCo following the LifeCo prescribed process. Ensure clear understanding of LifeCo requirements including critical analysis of proposed changes as required.
Ensure changes to metric assumptions or new metric requirements are adequately assessed including data discovery. Ensure data sources are validated for quality and reliability.
Identify opportunities for metric automation and support the development work required.
Develop and maintain reports and dashboards to monitor risk-related metrics.
Present quarterly RCS results to senior level executives for approval for Global reporting.
Support metric owners and data providers on meeting data requirements.
Work with the 1LOD Technology Risk & Security Leads to ensure consistent metrics application across European Technology
Support wider reporting deliverables including co-ordination of the annual assessment of European digital crown jewels for LifeCo.

More specific responsibilities will include

Communication and Influencing
Uses the appropriate medium of communication.
Is open, timely and honest in all communication.
Ensures that all handovers are clear and comprehensive.
Creates an atmosphere in the team in which timely and high-quality information flows smoothly.
Listens and encourages the open expression of ideas and opinions.
Demonstrates strong ability to relate to and understand the feelings, motivation and behaviour of others.
Runs structured, results focused meetings when appropriate.

Planning and Organising
Demonstrates a high level of personal organisation. Able to manage multiple tasks effectively at any one time.
Works in an organised and systematic manner to ensure quality outputs are delivered and timelines are met.
Ability to prioritise when faced with competing demands.
Establishes a system with team members for setting and reviewing action plans on a timely basis.
Establish due dates for 'report backs' and sticks to them.
Schedules time with team members and is prepared for the meeting.
Sets clear expectations on when to be notified of problems or issues and addresses the issue at hand.

Problem-Solving and Decision Making
Follows a problem solving process to break complex problems into manageable pieces.
Consults and collaborates with others to resolve issues.
Ensures that objective decisions are made to progress issues, relying on a variety of data to support the decision.
Recognises own level of decision making authority and escalates a recommended course of action for decision when needed
Takes a logical approach when analysing information and considers all relevant factors.
Anticipates obstacles and continually reviews progress.
Understands and interprets information quickly and accurately.

Innovation and Change
Integrates business changes into their own role and area.
Acts as key influencer, encouraging colleagues to embrace new ways of doing business.
Is personally resourceful and resilient in times of uncertainty to achieve results.
Ensures the team is 'change-ready' and 'agile' and that flexibility has been built into the structure of the team.
Encourages others to propose new ideas that will make improvements to the business.
Demonstrates to ability to look at situations and/or problems from a number of different angles and generate original solutions.
Appropriately stays the course in the face of opposition to their ideas for improvement.

What you will need to be successful in the role

Ideally educated to a degree level.
A strong background with 5+ years' experience in technology risk with supporting risk qualifications.
Strong experience and a proven track record in risk reporting in a Technology environment.
Previous experience in data analysis and proven capability in the development of reporting metrics
Previous experience with data warehouse tooling.
Some experience and/or knowledge of PowerBi.
Experience working in first line risk or second line of defense desirable.
The ability to partner with and relationship manage senior business executives and technology leaders to achieve successful reporting outcomes.

Key Competencies

Communication & Influencing

Planning & Organising

Problem Solving & Decision Making

Innovation and Change

Team Working & Cross Functional Collaboration

About us
Canada Life Group is the top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.

European Technology sits within Canada Life Group and encompasses the technology community across all European entities, Irish Life Group, Canada Life UK, Canada Life Europe, and Central Technology Services. European Technology supports the business strategy and collaboration of technology across all European divisions.

There are multiple IT units within European Technology, each of which has its own individual set of technology platforms. Central Technology Services (CTS) provides IT infrastructure and security operations services to Europe.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.

Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Irish Life

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