We would like to invite applications for the following full time, Specified Purpose Contract Role (Based on funding)

IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment

Service Support Officer

Dundalk

To provide day to day support to the Service Manager in the development, operation, and expansion of person-centered services, in line with the IWA standards for Community Services. The person will work with the Service Manager and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities.

Liaison

For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, in particular the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and service users. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area.

Training, Experience and Qualifications

Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential

Some previous experience in the areas of training or facilitation is required

Knowledge and Skills

The ability to make operational decisions and possess good problem-solving skills is essential

Excellent computer and administration skills (Microsoft Office Database Management) are essential

An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable

Experience of working with people with disabilities is desirable

Leadership experience is desirable

Experience of Quality systems and maintenance of same an advantage

A full driving license desirable.

Behaviours

The ability to work as part of a team and on own initiative

Person centred approach

An ability to build strong relationships at all levels

Strong customer service focus

Be of good character

Remuneration Benefits

Salary between €32,270.00 and €49,299.00

Excellent working conditions

PRSA Pension

Training Development opportunities

25 days annual leave

Employee Assistance Service

The closing date for applications is Tuesday 15th August 2025.

Please note - ACADEMIC AND/OR PROFESSIONAL QUALIFICATIONS: - Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

Irish Wheelchair Association

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Service Support Officer