Job Summary

Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities. WBA Digital and IT Solutions Ireland Ltd (WBA D&ITS) is designed to support innovation in healthcare technology with the agility to respond quickly to WBA's operational needs through a 24/7 'follow the sun' model. WBA D&ITS optimizes pharmacy software platform operations by centrally managing selected digital pharmacy products.

Our people are the reason for our success, and our focus is to scale and grow our Dublin office, simultaneously delivering work for Walgreens. We believe in hiring great people, and we want to ensure everyone has the best possible work experience every day. Together we strive to deliver "More joyful lives through better health!"

We are seeking a highly skilled NFR Test Engineering Analyst to help design, implement, and enhance non-functional requirements (NFR) testing frameworks while ensuring compliance with industry standards and internal policies. Reporting to the QA Lead, in this role, you will help establish protocols, provide guidance, and help drive continuous improvement in NFR testing practices. While not directly executing tests, you will oversee the development of robust processes to ensure the quality and reliability of our software.

This is a hybrid position based in our Dublin 2 offices.

Job Description

What you will do:

Ensure that NFR-related testing policies, procedures, and standards are adhered to.
Align NFR testing activities with regulatory requirements and industry best practices.
Monitor testing processes to ensure compliance and quality is maintained.
Document all NFR testing activities to ensure transparency and accountability.
Review NFR testing results to identify improvement areas.
Support the QA Team in identifying improvement opportunities, and provide process feedback.
Collaborate with cross-functional teams including development, E2E QE team, and product management to ensure NFR requirements are integrated throughout the software development lifecycle.
Provide regular updates on NFR testing status, risks, and issues to the QA Lead.
Help facilitate communication between technical and non-technical teams to align NFR priorities and goals.
Identify and help with mitigating risks related to NFR testing in software systems.
Maintain and update a risk register for NFR testing and communicate risks to stakeholders.
Support defect management, severity analysis, and prioritization to ensure quality control.
Stay updated on trends, tools, and technologies in NFR testing.
Advocate for and help implement initiatives to improve NFR testing processes.
Track KPIs related to NFR testing.
Leverage data-driven insights to help prioritize NFR testing activities and inform decisions.
Ensure NFR testing processes align with GDPR, HIPAA, or other applicable standards.

What will make you successful:

You will be able to...

Help with the development of NFR testing frameworks with a focus on quality and compliance.
Communicate technical concepts effectively to diverse stakeholders.
Identify risks and help implement mitigation strategies for NFR testing.
Collaborate with cross-functional teams to align on NFR objectives and processes.

...have:

A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software quality assurance with a focus on NFR testing.
Proficiency in NFR testing tools such as JMeter, LoadRunner, Selenium, and Postman.
Familiarity with Azure cloud, microservices architecture, and cloud-native development tools.
Good analytical skills with the ability to document processes meticulously.
Experience with tools such as ADO, JIRA, Asana or Trello.
ISTQB Certified Tester - Advanced Level (or equivalent) - preferred.

...and be experienced with:

Managing risk registers and defect management workflows.
Tracking KPIs for testing efficiency and effectiveness.
CI/CD tools and agile development practices.

What we offer:

Opportunities to influence and enhance software quality processes within a global organization.
Professional development in cutting-edge NFR testing methodologies and technologies.
A collaborative, innovative work environment with a focus on continuous improvement.
A hybrid working model with flexibility and a supportive team culture.
Competitive salary and comprehensive benefits package

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.

WBA Technology Center is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, age, family status, disability, religion, sex, sexual orientation, gender identity, nationality or ethnic origin.

Data Retention

By submitting your application, you acknowledge and consent to the retention of your personal data for the purpose of recruitment and employment consideration. Your personal data will be securely stored and retained for a period of 12 months from the date of submission.

After this period, your data will be securely deleted unless required for legitimate business purposes or extended with your consent. You may request access, correction, or deletion of your personal data at any time by contacting WBATechCenterHR@wbadigitalsolutions.com.

WBA Technology Center

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