Company Overview

Alissar Flowers International is the premier destination for luxury floral solutions in the region, specializing in exquisite cut flowers and bespoke arrangements. With over 40 years of expertise, we cater to hotels, corporate clients, weddings, events, and flower production facilities, delivering unparalleled quality and creativity. As a pioneer in floral design and décor, Alissar Flowers continues to set trends and push boundaries, serving clients across the region and beyond.

Job Summary

We are seeking an experienced and driven Senior HR Officer to join our Human Resources team in Amman, Jordan. This role contributes to policy development, regional compliance, employee relations, talent acquisition, and learning and development. The ideal candidate will have 4 to 6 years of progressive generalist HR experience, including multi-jurisdictional compliance and payroll processing.

Key Responsibilities

HR Administration

Support in the development, implementation, and improvement of HR policies and procedures
Directly maintain employee records, ensuring compliance and confidentiality
Coordinate employment offers, contracts, and documentation in coordination with legal and PRO partners

Talent Acquisition & Onboarding

Support the Group HR Manager is the recruitment cycle for all roles and in planning the logistics for assessment and recruitment open days.
Contribute to the implementation of engaging onboarding programs.
Embed employee journey mapping standards into hiring and onboarding processes as directed by the Group HR Manager.

Employee Relations & Engagement

Support in employee relations issues, ensuring fair and compliant resolutions as assigned by the Group HR Manager.
Promote open communication, engagement, and inclusion across teams according the approved HR strategy.
Coordinate with legal counsel in various regions to ensure HR decisions align with local laws.

Performance Management & Development

Support in the performance management cycle and KPI development
Support the Group HR Manager in employee development plans, coaching programs, and succession planning
Generate reports designs to analyze performance trends and identify opportunities for improvement bsed on the direction of the Group HR Manager.

Learning & Development

Support the Group HR Manager in assessing training needs and design impactful programs with department leaders
Coordinate and manage logistics for workshops
Create surveys and follow up to monitor training effectiveness to ensure continuous learning.

Compliance & HR Reporting

Ensure legal compliance across multiple jurisdictions
Prepare regular HR analytics and strategic reports
ensure compliance through internal HR audits and maintaining data integrity

HR Projects & Internal Communication

Coordinate cross-functional HR projects focused on process improvement and digital transformation
Create consistent internal communication regarding policies and initiatives as directed
Mentor and support junior HR team members in their development

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field
4 to 6 years of progressive HR experience, ideally within a multinational or regional group setting
Experience managing payroll and HR compliance across jurisdictions
HR certification (e.g., SHRM, CIPD) is a strong advantage

Key Skills & Competencies

Strong interpersonal skills
Solid understanding of HR practices and regional labor law compliance
High integrity and professionalism when handling sensitive information
Proficient in HRIS systems and advanced Excel skills
Excellent problem-solving capabilities
Ability to manage multiple priorities in a fast-paced, hands-on environment

Alissar Flowers International

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