The Operations Manager plays a crucial role in overseeing the production processes within the food and beverage industry. This position is responsible for ensuring that operations run smoothly and efficiently while maintaining high-quality standards in the branches.

The Operations Manager will lead and manage a team, , and implement strategies that align with the company's goals. This role requires a blend of leadership, strategic planning, and operational expertise.

Responsibilities:

Key Responsibilities in Finance side:

* Preparation of monthly/quarterly financial and management reporting

* Preparation of annual accounts for audit and annual statutory reporting

* Management and ultimate responsibility for the Finance ERP

* Supervision and performance management of the Payroll Coordinator and Accountant

* Monitor the day-to-day financial operations such as payroll, invoicing, and other transactions.

* Complete tax returns and other statutory compliance requirements

* Develop, implement and monitor appropriate financial systems, procedures and internal controls to support the efficient and effective operation of the Finance function.

* Prepare financial, analytical, budgets and spending reports to top management.

* Performing adhoc analysis pro-actively or as directed, to provide performance insights that aid growth and focus appropriate resource allocation.

-Key Responsibilities in Operation side:

* Regular reporting to Line Managers and/or Director on work status.

* Responsibility to complete any work or task of the establishment within the deadlines assigned by your top management.

* Responsibility to establish, maintain report, communicate and share all documentation and processes related to business.

* Responsibility to establish, maintain report, communicate and share all Al Amjaad standards and SOP related to business

* Calculate sales target.

* Follow up and coordinate with all departments including warehouse management & logistics, admin

HR, accounting etc. Regular reporting to the top management.

* Ensures that labor cost is controlled to within agreed number of labors.

* Treats the staff welfare, e.g. housing, transportation, pay, social environment as a priority

* Provides feedback on performance directly to the team frequently on an informal basis and formally in line with HR policy.

* Ensures that all stores are sufficiently managed to meet profitable business needs and that staff schedules are optimal for the business

* With direct reports, identifies and supports and helps develop high performing team members, supervisors and assistant managers.

* Provides feedback and recommendations to line manager and, where appropriate, HR on both star performers and under performers / problem employees.

* Develops directly and / or organizes training for the store management team, to make sure their management and leadership skills are continually improving

* Ensures all stores have a safe working environment in terms of the Food safety and Health and Safety laws and policies of the country, company and brand.

* Participates in area managers meetings.

* Has regular (at least monthly) management team meetings to recognize and reward great performance, share upcoming activities and listen to feedback

* Is accessible to the levels below his / her direct reports during store visits and (at least) quarterly all team meetings.

* With HR manager, advises store managers on employee disciplinary matters

Skills

Strong understanding of food and beverage production processes.
Proficient in project management methodologies.
Excellent organizational and multitasking abilities.
Strong analytical skills for data-driven decision-making.
Effective communication and interpersonal skills.
Knowledge of quality assurance and control practices.
Ability to lead cross-functional teams.

Franchise Solutions (Barns Cafe)

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Operations Manager