The Operations Manager plays a crucial role in overseeing the production processes within the food and beverage industry. This position is responsible for ensuring that operations run smoothly and efficiently while maintaining high-quality standards in the branches.
The Operations Manager will lead and manage a team, , and implement strategies that align with the company's goals. This role requires a blend of leadership, strategic planning, and operational expertise.
Responsibilities:
Key Responsibilities in Finance side:
* Preparation of monthly/quarterly financial and management reporting
* Preparation of annual accounts for audit and annual statutory reporting
* Management and ultimate responsibility for the Finance ERP
* Supervision and performance management of the Payroll Coordinator and Accountant
* Monitor the day-to-day financial operations such as payroll, invoicing, and other transactions.
* Complete tax returns and other statutory compliance requirements
* Develop, implement and monitor appropriate financial systems, procedures and internal controls to support the efficient and effective operation of the Finance function.
* Prepare financial, analytical, budgets and spending reports to top management.
* Performing adhoc analysis pro-actively or as directed, to provide performance insights that aid growth and focus appropriate resource allocation.
-Key Responsibilities in Operation side:
* Regular reporting to Line Managers and/or Director on work status.
* Responsibility to complete any work or task of the establishment within the deadlines assigned by your top management.
* Responsibility to establish, maintain report, communicate and share all documentation and processes related to business.
* Responsibility to establish, maintain report, communicate and share all Al Amjaad standards and SOP related to business
* Calculate sales target.
* Follow up and coordinate with all departments including warehouse management & logistics, admin
HR, accounting etc. Regular reporting to the top management.
* Ensures that labor cost is controlled to within agreed number of labors.
* Treats the staff welfare, e.g. housing, transportation, pay, social environment as a priority
* Provides feedback on performance directly to the team frequently on an informal basis and formally in line with HR policy.
* Ensures that all stores are sufficiently managed to meet profitable business needs and that staff schedules are optimal for the business
* With direct reports, identifies and supports and helps develop high performing team members, supervisors and assistant managers.
* Provides feedback and recommendations to line manager and, where appropriate, HR on both star performers and under performers / problem employees.
* Develops directly and / or organizes training for the store management team, to make sure their management and leadership skills are continually improving
* Ensures all stores have a safe working environment in terms of the Food safety and Health and Safety laws and policies of the country, company and brand.
* Participates in area managers meetings.
* Has regular (at least monthly) management team meetings to recognize and reward great performance, share upcoming activities and listen to feedback
* Is accessible to the levels below his / her direct reports during store visits and (at least) quarterly all team meetings.
* With HR manager, advises store managers on employee disciplinary matters
Skills
- Strong understanding of food and beverage production processes.
- Proficient in project management methodologies.
- Excellent organizational and multitasking abilities.
- Strong analytical skills for data-driven decision-making.
- Effective communication and interpersonal skills.
- Knowledge of quality assurance and control practices.
- Ability to lead cross-functional teams.