About High Quality Solutions

At High-Quality Solutions, we serve as a strategic talent hub and back-office engine for U.S. companies. We provide top-tier HR outsourcing, recruitment, team building, and workforce management.

Project Overview

Shahs of Kabob is a fast-growing, high-quality Middle Eastern restaurant brand specializing in authentic, flame-grilled kebabs, fresh wraps, and flavorful rice platters. We are committed to delivering bold flavors, premium ingredients, and exceptional service through traditional dining and innovative restaurant. As we expand our cloud kitchen operations in Miami, we are seeking passionate professionals to help us grow and maintain our high standards in the restaurant quality, service, cleanliness and value.

Job Overview

The Virtual Restaurant Operations Manager will oversee the daily operations of our Miami locations remotely. This role involves managing restaurant performance, coordinating with on-site teams, optimizing food service, and ensuring smooth day-to-day operations. The ideal candidate is a proactive, organized, and detail-oriented leader who can effectively manage operations virtually, ensuring high-quality service and efficiency.

Key Responsibilities

Oversee daily operations of our kitchens & delivery-only locations in Miami
Manage and optimize sales, through comprehensive training and feedback
Coordinate with kitchen staff and third-party vendors to ensure seamless food quality and service
Monitor KPIs, food costs, and operational efficiency to maximize profitability
Develop & execute strategies to boost customer engagement and enhance customer experience
Ensure food quality, consistency, and develop Shahs of Kabob standards
Handle logistics, inventory control, and cost management
Create and update handbooks, fact sheets, and training guides to improve operational consistency
Monitor food preparation and quality control standards, working with kitchen staff to ensure excellence
Conduct virtual training and coaching sessions for kitchen and front-of-house staff
Analyze operational inefficiencies and implement improvements to streamline workflows
Work closely with on-site managers, chefs, and vendors to ensure smooth inventory and supply chain management

Qualifications

5+ years of experience in restaurant operations, virtual kitchens, or food delivery management
Strong knowledge of kitchen operations and third-party delivery apps
Proven ability to analyze data, manage costs, and drive revenue growth
A problem-solver with exceptional leadership & communication skills
Passion for hospitality and delivering exceptional customer experiences

Why Join Shahs of Kabob?

Growth Opportunities
Collaborative Culture
Learning & Development
Competitive Compensation
Work Tools Provided

Employment Type

Part-time - 6 hours a day
Remote

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Virtual Restaurant Operations Manager - Shahs of Kabob