About High Quality Solutions
At
High-Quality Solutions, we serve as a strategic talent hub and back-office engine for
U.S. companies. We provide top-tier HR outsourcing, recruitment, team building, and workforce management.
Project Overview
Shahs of Kabob is a fast-growing, high-quality Middle Eastern restaurant brand specializing in
authentic, flame-grilled kebabs, fresh wraps, and flavorful rice platters. We are committed to
delivering bold flavors, premium ingredients, and exceptional service through traditional dining and innovative restaurant. As we expand our
cloud kitchen operations in Miami, we are seeking passionate professionals to help us grow and maintain our high standards in the restaurant quality, service, cleanliness and value.
Job Overview
The
Virtual Restaurant Operations Manager will oversee the
daily operations of our Miami locations remotely. This role involves
managing restaurant performance, coordinating with on-site teams, optimizing food service, and ensuring smooth day-to-day operations. The ideal candidate is a
proactive, organized, and detail-oriented leader who can effectively manage operations
virtually, ensuring high-quality service and efficiency.
Key Responsibilities
- Oversee daily operations of our kitchens & delivery-only locations in Miami
- Manage and optimize sales, through comprehensive training and feedback
- Coordinate with kitchen staff and third-party vendors to ensure seamless food quality and service
- Monitor KPIs, food costs, and operational efficiency to maximize profitability
- Develop & execute strategies to boost customer engagement and enhance customer experience
- Ensure food quality, consistency, and develop Shahs of Kabob standards
- Handle logistics, inventory control, and cost management
- Create and update handbooks, fact sheets, and training guides to improve operational consistency
- Monitor food preparation and quality control standards, working with kitchen staff to ensure excellence
- Conduct virtual training and coaching sessions for kitchen and front-of-house staff
- Analyze operational inefficiencies and implement improvements to streamline workflows
- Work closely with on-site managers, chefs, and vendors to ensure smooth inventory and supply chain management
Qualifications
- 5+ years of experience in restaurant operations, virtual kitchens, or food delivery management
- Strong knowledge of kitchen operations and third-party delivery apps
- Proven ability to analyze data, manage costs, and drive revenue growth
- A problem-solver with exceptional leadership & communication skills
- Passion for hospitality and delivering exceptional customer experiences
Why Join Shahs of Kabob?
- Growth Opportunities
- Collaborative Culture
- Learning & Development
- Competitive Compensation
- Work Tools Provided
Employment Type
- Part-time - 6 hours a day
- Remote
Explore HQS's exciting remote careers, learn our story, and join an inspiring team!