Your Impact * Oversee network management, database administration and software development * Manage daily operations of the IT Department * Define network, hardware and software requirements * Assess infrastructure to ensure IT continues to meet demands * Develop IT procedures to increase efficiency and enhance and improve customer satisfaction and workflow * Assist with the installation of new software and hardware and train employees on their use * Protect customer data from outside infiltration through encryption, secure data storage and other necessary means * Propose new ideas for upgrades and changes within the IT Department * Troubleshoot (to resolution where possible) end user issues * Install hardware and software * Carry out administration and ongoing maintenance of the Active Directory and Exchange * Support end user issues with Microsoft OfficeWhat you should bring: * 3-5 years' experience in a similar role * Experience in remote and end user support * Knowledge of Microsoft Office and desktop computing * Motivation to invest time in developing your technical skills * Excellent analytical, process-oriented, organizational and problem-solving skills. * Strong oral and written communication skills * Ability to manage and prioritize your workloads * Ability to work well under pressure and work to deadlinesWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Your Impact * Oversee network management, database administration and software development * Manage daily operations of the IT Department * Define network, hardware and software requirements * Assess infrastructure to ensure IT continues to meet demands * Develop IT procedures to increase efficiency and enhance and improve customer satisfaction and workflow * Assist with the installation of new software and hardware and train employees on their use * Protect customer data from outside infiltration through encryption, secure data storage and other necessary means * Propose new ideas for upgrades and changes within the IT Department * Troubleshoot (to resolution where possible) end user issues * Install hardware and software * Carry out administration and ongoing maintenance of the Active Directory and Exchange * Support end user issues with Microsoft OfficeWhat you should bring: * 3-5 years' experience in a similar role * Experience in remote and end user support * Knowledge of Microsoft Office and desktop computing * Motivation to invest time in developing your technical skills * Excellent analytical, process-oriented, organizational and problem-solving skills. * Strong oral and written communication skills * Ability to manage and prioritize your workloads * Ability to work well under pressure and work to deadlines
