- Describe the Service Manager environment and architecture - Install the various components of Service Manager - Describe the various implementation options (such as default ports, load balancing, components) - Perform tasks and set-up activities that are generally performed prior to moving the system to Production - Perform ongoing monitoring, debugging, troubleshooting, and administrative tasks - Perform additional administrative tasks related to reporting, surveys, and customizing the Web client - Perform optional tasks, such as: o Configuring Smart Analytics o Performing health check o Managing your entity relationships, running data reference check reports, and generating entity relationship diagrams
- HP Service Manager Administration--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
