We are a UAE based recruitment company, currently seeking for a Customer Service Supervisor based in Red Sea Global, KSA for one of our clients Saudi Arabia which is a top provider of culinary and hospitality services for more than 40 years that is into Integrated Catering & Facilities Management.The role is responsible in ensuring customer satisfaction & retention, providing professional customer support and laundry operation support based on SLA.
Qualifications:•Bachelor's Degree•4 – 5 Years of relevant experience•Excellent English language skills•Computer literate with good IT skills•Legally entitled to work in Saudi Arabia for the activities required•An ability to work to clearly defined objectives and to cultivate a team ethos•Excellent people management skills and expertise•Strong multicultural people management skills•The ability to utilize all available resources effectively and efficiently•Ability to work on own initiative and seek ways to improve the quality of service•Flexibility and ‘Can-Do’ approach•Demonstrable problem-solving skills•Experience in IT & management systems•Good HSE knowledge and awareness
