About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Soon to be one of the region's foremost luxury beachside destinations, The Red Sea will comprise the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.
The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurants and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.
About Four Seasons Resort and Residences Red Sea at Shura Island
Four Seasons Resort Red Sea at Shura Island is one of the Kingdom's first luxury beachfront resorts, blending world-class hospitality with the rich natural beauty and cultural heritage of Saudi Arabia. As part of a visionary development led by Red Sea Global (RSG), the resort is built with sustainability at its core - powered by renewable energy, guided by advanced marine spatial planning, and developed with minimal environmental impact to preserve the surrounding marine life and coral reefs.
About the role
Be part of one of Saudi Arabia's most anticipated luxury destinations, where natural beauty and sustainability meet world-class hospitality. As Chief Concierge, you will lead a dedicated team in creating personalized guest experiences—from pre-arrival planning to memorable departures. Your role is pivotal in delivering exceptional service with genuine heart, while supporting the broader Front Office team.
What will you do
Lead and develop the Concierge and guest service teamAnticipate and fulfill guest needs with personalized recommendationsFoster relationships with local partners for exclusive guest accessManage requests across channels with professionalism and discretionResolve guest concerns thoughtfully and efficientlyContribute to smooth Front Office operations
What you bring
Membership in Les Clefs d'OrDegree or diploma in hospitality or a related fieldMinimum 3-5 years in luxury hospitality, with 2+ years in a leadership Concierge rolePrevious resort or remote property experience is highly preferredStrong leadership skillsExcellent communication, local knowledge, and organizational skillsGuest-centric mindset and cultural sensitivityProficiency in Opera and Microsoft Office preferredA fluent and confident communicator in English; Arabic is a plus, and speaking multiple languages is highly valued for engaging international guests
What we offer
Competitive basic salary, live-out and travel allowanceTransportation providedPaid home leave ticketsGrowth and training opportunitiesComplimentary stays at Four Seasons Hotels and Resorts worldwideComplimentary housing, dry cleaning for work attire, and meals30 days' vacation and 10 days of public holidays per yearMedical and life insurance
Schedule & hours
This is a full-time leadership positionFlexibility required, with working hours primarily in the early mornings and daytime during weekdays and weekendsAvailability to support the team during peak arrivals, VIP stays, and special events is essential
