Duties and Responsibilities• Ensure fresh coffee beans are in the espresso machine in regular intervals/• Prepare an espresso drink based on a set menu and ingredients list. When customers have questions about menu items, address them with quality customer service.• Ensure the coffee bar area is clean and organized. Wrap and label food items.• Operate brewing equipment to brew coffee. Use coffee brewing methods as trained.• Create specialty coffee beverages for customers. Build customer relationships.• Take payments and manage a register• Take food orders and serve light food and snacks to customers. Take orders for coffee and tea.• Handle food preparation in the mornings and evenings. Prepare and serve coffee and tea according to health and safety standards (safety regulations).• Work closely with the centre Manager and team.• Take orders, prepare quality beverages (Coffee / Tea / iced coffees / fresh drinks and cocktails and much more)• Make sure to comply with health standards at all times. Assist in educating customers on coffee standards.• Practice milk foaming, latte art, and general barista skills that advance you from a good barista to a great barista.• Take time to educate yourself on coffee grinding, coffee blend making, and pouring the perfect espresso shot.• Maintain cleanliness and sanitization of all coffee-making areas. As well as bathrooms.• Stock the store. Weekly store inventory – communicate with F&B manager• Follow all training related to health and safety regulations.• Be an advocate of Cloud Spaces, up-selling special items, and collecting customer feedback.• Serve drinks in the meeting rooms
Qualified candidates should have the following:• High School Diploma or equivalent• Prior café or coffee shop experience is a must• Customer service skills and interpersonal skills.• Previous experience in a retail environment / Hotels is a plus.• Has fundamental knowledge of workplace safety standards.• Good verbal communication skills. Ability to talk to people and build long relationships.• Immediate start is required.
