About Us
Premier Business Solutions specializes in providing high-quality, full-time
outsourced professionals to businesses across a variety of industries. Our
mission is to help companies scale efficiently by offering dedicated, skilled
team members who seamlessly integrate into their operations. We are currently
hiring a HR Generalist to support our US and Jordan operations. This role presents an excellent
opportunity for individuals eager to gain experience in HR and work in
a fast-paced, dynamic environment.
Job Summary
The Human Resources Generalist is responsible for assisting with the day-to-day functions of ‘People Operations’ (onboarding, recruiting, benefits administration, payroll-related activities), as well as ensuring organizational policies and procedures are understood and followed. As an integral piece of the Human Resources team, the HR Generalist is the gatekeeper to ensure all employment data is accurate as well as being the "face" of the Company to candidates, new hires, and employees. The Human Resources Generalist will be the champion of corporate values, creating an enhanced personal onboarding experience for Premier team members, with the focus of increasing new team member engagement and early retention. The ultimate goal is to organize our people initiatives, providing great internal customer support, and driving Human Resources functional excellence and process improvement.
Key Responsibilities
- Work with internal teams to forecast needs for upcoming hires, and handle all touch points such as drafting offer letters, employment agreements, and assigning necessary new hire paperwork. Manage all other needs for onboarding such as initiating and monitoring background checks, obtaining necessary I-9 documents, and ensuring a flawless onboarding experience for new hires
- Accurately communicate the new team member’s onboarding plan (technology needs, HR-related forms completion, benefits enrollment, I9 procedure, licensing transfers and/or any other necessary details for first day/week in the new role)
- Serve as the point of contact and resource for new hires and hiring mangers during the training and onboarding period into the first 30-days of employment, providing insight and guidance on a variety of situations that may arise
- Carry out responsibilities in various other aspects of Human Resources, including: onboarding/offboarding, benefits, compliance, talent management and employee relations
- Serve as the client face of Human Resources, acting as an interface and liaison with internal departments, answering questions/concerns/inquiries regarding HR-related policies
- Organize and maintain confidentiality of personnel records, ensuring sensitivity of personal information is stored effectively for applicants, employees, former employees and any other matters regarding medical, employee relations, etc.
- Liaise with external partners, ensuring operational efficiencies and legal compliance, managing companywide compliance training, and ensuring that all other mandatory regulations are met with 100% engagement and success from employees
- Assist managers with Performance Development of their teams, helping coach through any needs for ongoing training/growth for individuals on their teams
- Manage all aspects of employee relations, working with managers and employees to support and seek the best solutions in order to rectify any situations
- Handle all aspects of termination/offboarding through exit surveys, final paycheck, severance as necessary, terminating in HRIS, sending all necessary internal and external emails, filing away necessary documentation, notifying IT, moving proper “active” files to “terminated” files, etc.
- Own and drive special project initiatives as a way to improve efficiency of business functions, policies, procedures and more
- Manage the HRIS and provide day to day troubleshooting assistance, benefits administration guidance and 401k assistance for general questions
- Other miscellaneous duties as assigned, including but not limited to: managing VOE’s, equipment return escalation for former employees, mandatory workplace poster system management for all branches, leave of absence, safety and protocol, and any state/federal laws that must be enforced
Qualifications Requirements
- 2-4 years of Human Resources experience in a Generalist capacity
- Minimum of a Bachelor’s degree in Human Resources Management, Business Administration, Communications or a relevant field, with a preferred Master’s degree in Human Resource Management, or Business Administration
- Preferred PHR, SPHR, SHRM-CP or other HR certification
- Sound knowledge/understanding of various HR functions including but not limited to: Employee Relations, Recruiting, Compensation, Performance & Talent Management, Training & Development, Policy Management, Legal/Compliance, etc.
- Experience working in multi-cultural environments
- Experience with HRIS and MS Office systems, specifically the ability to navigate databases such as MS Excel, and/or project management systems
What We Offer
- Competitive pay
- Comprehensive training, ongoing support, and development opportunities.
- The chance to work with a reputable U.S.-based Mortgage Banking company.
- Opportunities for growth within a company that values teamwork, development, and innovation.
How To Apply
If you're passionate about HR and helping people, we’d love to hear from you! Premier Business Solutions is an equal-opportunity employer and welcomes applications from all qualified individuals.
