About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Soon to be one of the region's foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.
The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.
The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.
About the role
As an Engineering Technician (AC & Refrigeration Mechanic) at Four Seasons Red Sea, you will be responsible for supporting the day-to-day maintenance and repair operations across the resort. Your role is essential in ensuring that guest rooms, public areas, and staff facilities remain in optimal condition, delivering the high standards of functionality and comfort expected from a Four Seasons experience.
What you will do
- Perform routine maintenance and repair work in guest rooms, staff accommodations, and public areas.
- Support electrical, air conditioning (AC) tasks as needed.
- Respond promptly to maintenance requests from guests and other departments.
- Conduct self-inspections of completed work to ensure quality and compliance with safety standards.
- Maintain cleanliness and organization of work areas; ensure tools and materials are used efficiently.
- Read and interpret basic layout and MEP (Mechanical) drawings.
- Monitor and maintain plant equipment and assist with preventive maintenance programs.
- Provide feedback on operations, safety issues, and guest-related matters.
- Participate in scheduled training sessions and departmental briefings.
- Act as a role model and support the onboarding of new team members.
What you will bring
- High school diploma required.
- Technical or vocational training in Engineering is preferred—especially in electrical, AC, or plumbing.
- 2-4 years of relevant experience in a five-star hotel or resort environment.
- Strong English communication skills (verbal and written).
- Solid math and problem-solving abilities; psychometric aptitude is a plus.
- A team-first attitude with a high standard of professionalism.
- Commitment to guest satisfaction and a strong sense of responsibility.
- Ability to work safely, follow procedures, and report hazards immediately.
Core responsibilities
General
- Follow all Four Seasons grooming, hygiene, and conduct standards.
- Assist fellow technicians and colleagues during peak periods.
- Maintain a clean and safe working environment at all times.
- Perform additional duties as required by leadership.
Departmental
- Carry out maintenance and repairs on resort facilities and equipment.
- Execute preventive maintenance tasks and maintain logs.
- Ensure timely follow-up on all maintenance issues.
- Assist in monitoring departmental performance and needs.
- Act as a buddy or mentor for new team members.
Policies & procedures compliance
You are expected to adhere to all company guidelines including:
- Four Seasons Service Culture & Core Standards
- Engineering Policies & Procedures Manual
- Housekeeping & Maintenance Requests
- Front & Lobby Area Standards
- Heart of House Facilities
- Confidentiality, Harassment, and Electronic Systems Use Policies
What we offer
- Competitive basic salary, live-out allowance, and travel allowance if applicable
- Housing and transportation provided
- 30 days of paid vacation per year
- 10 public holidays annually
- Complimentary meals while on duty
- Medical and life insurance coverage
- Uniform with complimentary laundry service
- Employee Assistance Program
- Worldwide complimentary stays with Four Seasons
- Professional growth and development opportunities
