We are a UAE based recruitment company, currently seeking for a Customer Service Supervisor based in Red Sea Global, KSA for one of our clients Saudi Arabia which is a top provider of culinary and hospitality services for more than 40 years that is into Integrated Catering & Facilities Management.The role is responsible in ensuring customer satisfaction & retention, providing professional customer support and laundry operation support based on SLA.
Qualifications:Bachelor's Degree4 – 5 Years of relevant experienceExcellent English language skillsComputer literate with good IT skillsLegally entitled to work in Saudi Arabia for the activities requiredAn ability to work to clearly defined objectives and to cultivate a team ethosExcellent people management skills and expertiseStrong multicultural people management skillsThe ability to utilize all available resources effectively and efficientlyAbility to work on own initiative and seek ways to improve the quality of serviceFlexibility and ‘Can-Do’ approachDemonstrable problem-solving skillsExperience in IT & management systemsGood HSE knowledge and awareness