Key ResponsibilitiesStore Operations & Sales * Drive boutique sales performance to meet and exceed targets. * Monitor KPIs including conversion, ATV, and UPT to optimize performance. * Lead by example on the sales floor, delivering exceptional customer service and product knowledge. * Implement effective visual merchandising and ensure adherence to brand guidelines.Team Leadership * Recruit, train, and motivate a high-performing team. * Conduct regular team briefings, performance reviews, and one-on-one coaching. * Create a positive working environment focused on collaboration, development, and accountability.Customer Experience * Ensure a premium and consistent customer experience in-store. * Resolve customer issues promptly and professionally. * Build long-term relationships with loyal clients and develop local clientele.Inventory & Administration * Oversee stock levels and inventory management processes, including receiving, transfers, and stocktakes. * Ensure the boutique is compliant with operational procedures, security, and health & safety standards. * Prepare sales reports and provide feedback to the Area Manager and HQ. Requirements * 5 years of retail management experience, preferably in fashion, accessories, or watch/jewelry brands. * Strong leadership and people management skills. * Sales-driven with a customer-centric mindset. * Excellent communication in English (Arabic is a plus). * Proficient in retail software systems (POS, stock management, reporting tools). * Passion for brand products and brand philosophy.We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Store Operations & Sales * Drive boutique sales performance to meet and exceed targets. * Monitor KPIs including conversion, ATV, and UPT to optimize performance. * Lead by example on the sales floor, delivering exceptional customer service and product knowledge. * Implement effective visual merchandising and ensure adherence to brand guidelines.Team Leadership * Recruit, train, and motivate a high-performing team. * Conduct regular team briefings, performance reviews, and one-on-one coaching. * Create a positive working environment focused on collaboration, development, and accountability.Customer Experience * Ensure a premium and consistent customer experience in-store. * Resolve customer issues promptly and professionally. * Build long-term relationships with loyal clients and develop local clientele.Inventory & Administration * Oversee stock levels and inventory management processes, including receiving, transfers, and stocktakes. * Ensure the boutique is compliant with operational procedures, security, and health & safety standards. * Prepare sales reports and provide feedback to the Area Manager and HQ.Requirements * 5 years of retail management experience, preferably in fashion, accessories, or watch/jewelry brands. * Strong leadership and people management skills. * Sales-driven with a customer-centric mindset. * Excellent communication in English (Arabic is a plus).
