We are currently seeking a Facilities Management Director for our client, an established FM service provider based in Dammam, KSA. The FM Director will lead and oversee all aspects of hard and soft facilities management operations for multiple client sites within the Kingdom. This role involves managing service delivery, client relationships, financial performance, business development, compliance with local regulations, and driving operational excellence. The Director will ensure service-level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded, while continuously improving service quality, efficiency, and client satisfaction.Key Responsibilities:- Lead and manage FM operations across all portfolios.- Develop and implement operational strategies in line with company goals and client expectations.- Build and maintain strong relationships with clients.- Identify opportunities to expand scope or improve services.- Develop and manage budgets for FM contracts.- Support business development- Lead a multidisciplinary team of FM professionals including engineers, supervisors, technicians, and cleaning/security staff.
- Bachelor’s Degree in Engineering, Facilities Management, or a related field.- Operations management experience with an FM Service Provider- Experience managing multiple projects and large blue collar workforce- Proven track record in budget management, business development, client relationships, and team leadership.
