At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
About The Team
Pay, Time & Benefits Admin team: focuses on payroll, benefits administration and absence management support, providing customer service and advisory support to employees, People and Culture and business partners ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
The Opportunity
As a Pay, Time & Benefits Admin Senior Specialist for Lebanon and Jordan, you are responsible for coordinating and managing the entire Payroll, Time & Benefits Admin processes and activities, from data maintenance and administrative activities to payroll transactions, mandatory declarations to the responsible organizations and payment of social contributions and taxes in a timely and accurate manner and in compliance with internal policies and external regulations. You are also contributing to the continuous improvement of the People Support Solutions delivery through analysis of the interactions and collaboration with other P&C Chapters within and outside of People Support Solutions. You need a broad knowledge across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
Your Impact
- Manage the payroll activities for Lebanon and Jordan to ensure timely and accurate processing of payroll transactions including salaries, benefits, final settlements, garnishments, taxes and other deductions
- Ensure compliance with internal policies and processes, external regulations and best practices
- Manage the various mandatory reporting and declarations and interacts directly with the concerned internal and external stakeholders (amongst others like: Pension, Tax administration, Insurers for benefits, etc.)
- Represent the responsible affiliates in case of internal and external audits, provide records and documentation to auditors
- Supervise Time & Benefits administration and reporting activities, provide expertise and advice for managing Benefits plans (healthcare, death & disability, early-retirement, profit sharing, etc.), liaises with external organizations when required (Social Security organization, Insurance companies, etc.)
- Interface with employees, stakeholders, leadership, Centers of Excellences, providing information, communication and analysis, ensuring a high customer service level
- Proactively identify and troubleshoot complex issues to determine root cause and solutions for resolution
- Liaise with Finance on Headcount Planning and Budgeting activities
- Analyze end-user feedback to promote continuous improvements and translate the business's needs into appropriate process design solutions
- Manage data, system, and process for their area of expertise to ensure its integrity and ability to provide accurate and timely delivery of information and/or transactions.
- Develop and maintain the Payroll, Time & Benefits relevant documentations/ SOPs
- Provide appropriate answers, expert advice, and/or actions for routine and complex issues regarding a wide variety of payroll-related topics in complex environments.
- Conduct audits to ensure a high level of data integrity and compliance
- Research issues within the area of specialization; review and analyze trends and issues and implements process improvements
- Maintain and control the accuracy and quality of employee data
- Participate in any Pay, Time & Benefits projects with high level of customer service and efficiency engagement, may coach colleagues to help develop their expertise/skills
Who You Are:
- You hold a degree and 4+ years of related payroll experience in Lebanon and Jordan
- You possess broad knowledge of HR Services including affiliate policies and programs.
- You are able to collaborate and partner with business, Finance, HR, IT, local stakeholders to support strategy, design, and processes that deliver objectives. Includes analysis, process harmonization, improvements, system innovations, enhancements, functionality
- You demonstrate extensive knowledge of local (Lebanon and Jordan) payroll regulations and labor laws (Lebanon and Jordan) in order to maintain compliance requirements
- You excel in problem-solving and analytical skills to resolve a variety of complex issues.
- You have excellent stakeholder management, communication and change management skills
- You have experience with Workday system experience (highly preferred); advanced Excel skills (pivot table, v-lookup, etc.); handling standard IT-applications, preferably Google suite
- You are able to work independently in a fast-paced environment and to handle multiple, competing priorities
- You have the ability to identify, drive and/or participate in implementing process improvement activities while navigating complex HR data structure
- You are fluent in English and Arabic capability (written and spoken)
Other Information:
- Countries the role supports: Lebanon and Jordan
- Hire location: could be in Egypt, Jordan, or Lebanon (final candidate will stay based in his country - no relocation)
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
