Bank of Jordan is seeking a friendly and professional Receptionist to join our team. As the first point of contact for clients and visitors, you will play a vital role in creating a positive first impression of our bank. You will be responsible for managing front desk operations, ensuring a welcoming environment, and providing exceptional customer service. Bank of Jordan is a leading financial institution dedicated to excellence in banking services, and as a Receptionist, you will contribute to our commitment to outstanding service.
In this role, you will have the opportunity to engage with clients, assist with inquiries, and work collaboratively with our team to ensure smooth daily operations. If you possess excellent communication skills, a professional demeanor, and a strong interest in hospitality, we invite you to apply for this position and become part of the Bank of Jordan family.
Responsibilities
- Greet and welcome clients and visitors to the bank with a positive and friendly attitude
- Manage incoming calls, directing them to the appropriate departments or personnel
- Maintain the reception area, ensuring it is clean, organized, and welcoming
- Provide information and assistance to clients regarding bank services and products
- Schedule appointments and manage calendars for various departments as needed
- Handle incoming and outgoing mail and deliveries efficiently
- Assist with administrative tasks such as data entry and filing
- Collaborate with team members to ensure smooth daily operations
Requirements
- High school diploma or equivalent
- Previous experience as a receptionist or in a customer-facing role is preferred
- Excellent verbal and written communication skills
- Strong interpersonal skills with a professional demeanor
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize effectively
- Attention to detail and strong organizational skills
- Ability to handle sensitive and confidential information with discretion
- Fluency in English and Arabic is a plus
