The Senior Enterprise Account Manager plays a pivotal role in driving business growth and fostering strong relationships with key enterprise clients. This position requires a strategic thinker who can navigate complex sales cycles and deliver tailored solutions that meet the unique needs of large organizations. The ideal candidate will possess a deep understanding of the enterprise landscape, enabling them to effectively engage with stakeholders at all levels. As a Senior Enterprise Account Manager, you will be responsible for managing a portfolio of high-value accounts, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling.
Responsibilities:
- Develop and execute strategic account plans to achieve sales targets and drive revenue growth.
- Build and maintain strong relationships with key stakeholders within enterprise accounts.
- Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
- Collaborate with cross-functional teams to deliver customized solutions that address client needs.
- Identify and pursue new business opportunities within existing accounts and potential clients.
- Stay informed about industry trends and competitive landscape to effectively position the company’s offerings.
- Negotiate contracts and pricing agreements to maximize profitability.
- Provide feedback to product development teams based on client needs and market demands.
- Mentor and guide junior account managers to enhance team performance.
- Prepare and present sales forecasts and reports to senior management.
Preferred Candidate:
- Proven experience in enterprise account management or sales, preferably in a technology-driven environment.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Exceptional communication and interpersonal skills to effectively engage with clients.
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
- Results-oriented mindset with a focus on achieving and exceeding sales targets.
- Ability to work collaboratively in a team-oriented environment.
- Strong negotiation skills and experience in closing high-value deals.
- Willingness to travel as needed to meet clients and attend industry events.
- Proficiency in CRM software and sales analytics tools.
- Understanding of enterprise software solutions and their applications in various industries.
Skills
- Excellent sales and negotiation skills.
- Strong relationship-building capabilities.
- Proficient in CRM tools and sales management software.
- Ability to analyze market trends and customer needs.
- Effective communication and presentation skills.
- Strategic thinking and problem-solving abilities.
- Knowledge of enterprise software solutions and technology trends.
- Time management and organizational skills.