Courier FUNCTION OPERATIONS SUB-FUNCTION ROAD NETWORK, GROUND OPERATIONS REPORTS TO Can report to Manager or above CENTRAL JOB CODE To be assigned JOB LEVELS Not applicable TYPE DESCRIPTION Courier: Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork. JOB SPECIFIC On Road, On road (Ground Ops), Customer Service, Domestic Delivery, Domestic Pick-up, RESPONSIBILITIES International Delivery, International Pick-up OTHER DUTIES May be required to perform other duties as assigned. GEOGRAPHIC REMIT Can be up to Activities at sub-regional level VENDOR Works Alongside Vendors RESPONSIBILITIES FORWARD PLANNING Plans and organizes own work on hourly / daily basis RESPONSIBILITY PROCESS Follows predefined procedures or processes RESPONSIBILITY INTERNAL CONTACTS Regular interaction with First Line Management. Occasional interaction with Senior Management. EXTERNAL CONTACTS Regular interaction with External Customers. Occasional interaction with Suppliers and Vendors. EXPERIENCE Some (1-3 years) SKILLS Accuracy & Attention to Detail, Planning & Organizing Skills, Interpersonal Skills, Problem Solving Skills, Team Working Skills QUALIFICATIONS / Language: Proficiency in English, License: to Drive a Motorbike, License: to Drive a Light Goods LICENCE(S) Vehicle (LGV), License: to Drive a Medium Goods Vehicles (MGV), License: to Drive a Heavy Goods Vehicle (HGV) POSITION All levels in the job family require the eMPR process to be completed.
Proficiency in English, License: to Drive a Motorbike, License: to Drive a Light Goods LICENCE(S) Vehicle (LGV), License: to Drive a Medium Goods Vehicles (MGV), License: to Drive a Heavy Goods Vehicle (HGV)
